Cloud Sites

ZipServers believes in giving you a choice with your support needs. Some are comfortable managing their own server, while others enjoy around the clock White Glove support.

ZipServers offers both Managed Support and Unmanaged Servers.

Cloud Site Hosting comes packaged with Managed Support standard. To make VPS / Cloud Servers and Dedicated Servers more affordable, we have offered the ability to add Managed Support. We felt it best to let the client decide their needs and give them the option of Managed Support.

What’s included?

• Free Migration of cPanel and Plesk from your old Web Host
• Your choice of OS and Control Panels
• Seemless Upgrades from Cloud Sites to VPS to Dedicated Server
• 24 x 7 x 365 Day Phone, Chat, Ticket Support
• Choice of Multiple Geographic Locations
• Many Backup Options Available
• Full Root Access on VPS Cloud and Dedicated Servers
• Redundant DNS Servers or Private DNS Servers
• Optional Pro-Active Managed Services

Excellent white glove support bundled on top of state-of-the-art technology is the name of the game here at ZipServers.

However, some of you may be more comfortable managing your own server and do not need White Glove Support. As such, we have created more cost effective packages that save you money. Most clients choose Managed Support though. You may select the option that best suits you while placing your order.

Managed vs Unmanaged

Service	Managed	Unmanaged
Network Related Questions
Hardware Related Questions
Reboot Requests
Operating System Updates		-
Kernel Updates		-
Assistance with cPanel or Plesk		-
PHP Recompilation		-
MySQL Questions		-
Server Side Required Items (i.e. Zend)		-
Assistance installing third party scripts		-
Assistance with E-mail Server		-
Assistance with Apache or other web servers		-

What location will my server be in?

ZipServers offers dedicated servers out of multiple locations: Amsterdam, Hong Kong, Singapore, Dallas, Seattle, and Washington, D.C. locations can be selected during the order process.

Is cPanel or Plesk included or do I have to pay additional for the license?

Any package which has cPanel or Plesk listed in the name includes the license with additional fees built in.

How do you backup my data?

ZipServers offers an innovative backup system we call ZipSafe™ for free on cloud sites and vps / cloud servers. Good practice is to always setup additional backup services such as remote FTP or NAS. ZipSafe™ is only offered as a precaution to our clients and ultimately backup is the responsibility of the client.

How many IPs are included?

One IP is included with each server by default.

Can I order more IPs?

Yes, an additional IP is available for $2.00/mo/IP with justification.

Do I get root access?

Yes, you do.

What Operating Systems are available?

Currently we offer Debian, CentOS, Fedora and Ubuntu in their latest versions and in both 32-bit and 64-bit flavors.

Do you secure the server?

Yes, for servers with a control panel an automated security setup is performed during provisioning.